Skip to content
Independent information guide to Cuba's D'Viajeros procedure
ES EN
D'Viajeros Cuba Advance Passenger Information · Cuba

Document · Advance Passenger Information · Cuba

Edit or correct your submitted D'Viajeros

A practical guide to correcting a submitted D'Viajeros: flight changes, name or passport errors, lodging address, and when it is better to redo the form instead.

15 min read

You already filled in your D'Viajeros, got your QR code, and now you spot a wrong detail or your flight has changed. It is a very common situation and almost always fixable: the Advance Traveller Information form can be edited or redone before you fly, and this article explains what to do depending on what changed. Remember that the D'Viajeros is free and that the official process runs on the MITRANS portal.

In brief: if the error is small (one letter, a flight date, the lodging address), log back into the official portal, edit the form and download the corrected QR. If the change is large or the portal will not let you edit, fill in a fresh D'Viajeros. Do it within 48 hours of arrival and travel with the latest version of the QR code.

Icon of editing a D'Viajeros form with a pencil over a document

First things first: do not panic

A mistake on the D'Viajeros rarely ruins a trip. The form is an advance declaration that Immigration, Customs and Public Health staff check against your passport and boarding pass on arrival. If a minor detail does not match, they will usually sort it out at the desk; what matters is arriving with the right information and a valid QR so you avoid delays. Before you touch anything, keep your passport, your ticket and the email or screen with the original QR to hand.

It helps to separate two different things: correcting (fixing a wrong detail) and updating (reflecting a real change, such as a new flight). The mechanics are similar, but the urgency differs: a stray character in a text field is rarely critical, while a wrong flight number really should be adjusted.

In short: breathe, gather your documents, and decide whether you need to correct an error or update a detail that genuinely changed.

What you can usually correct (and what you cannot)

Not every field behaves the same way. As a rule, the details you typed yourself can be rewritten while the record is still open; the ones tied to your identity or to external systems give you less room. This is a general guide: the official portal decides what it will and will not let you change at any given moment.

  • Usually edited without trouble: the lodging address in Cuba, contact phone, email address, flight number and date, and the customs and health declaration answers.
  • Fixable, but carefully: a typo in your first or last name, always so it matches your passport exactly.
  • Less room to change: the passport number and nationality, because they identify the record. If you got those wrong, it is often cleaner to redo the whole form.

Worth knowing: the goal is not a tidy-looking D'Viajeros but one that matches your real documents. Copy your name and passport number exactly as they appear on the data page, with no invented punctuation or abbreviations.

In short: contact, lodging and flight details are usually easy to edit; the name is fixed with care, and a wrong passport number may call for redoing the form.

How to access the form to edit it on the portal

The official D'Viajeros portal includes an edit option for a form you already submitted. The general flow, which may vary depending on how you filled it in, usually looks like this:

  1. Log into the official portal with the same browser and, if you registered an account, the same username and password you used to submit it.
  2. Find your submission in the list or trip dashboard (sometimes under "my trips" or similar).
  3. Open the form and choose edit or modify the fields you need.
  4. Review the rest of the fields, confirm the submission and download the QR code again.
  5. Save the new version on your phone and print it just in case.

If you filled in the D'Viajeros as a guest, without creating an account, you may not find an edit button and might have to use the link in your confirmation email or simply redo it. The exact screen flow is defined by MITRANS and changes with portal updates, so always follow what you actually see there.

In short: log in with the same access, find your submission, edit, resubmit and download the new QR.

Flight or date change

This is the most frequent case. An airline reschedule, a different connection or a moved-up date leaves you with a D'Viajeros that no longer matches your boarding pass. Here you should update: log into the portal, change the flight number, the arrival date and the airport if needed, and generate the new QR.

There is a timing nuance. The D'Viajeros is completed up to 48 hours before arrival. If your flight moves to a much later date and the form is not yet within that window, you may prefer to wait and fill it in when the time comes, rather than editing something that will change again. Always confirm the current window on the official portal and with your airline.

Worth knowing: the detail that really gets checked is that the flight and date match your actual arrival. If they change, update them; the rest of your declaration is probably still fine.

In short: for a flight or date change, update the form within the 48-hour window and travel with a QR that reflects your real flight.

Wrong name or passport number

Here the key word is match. Immigration compares the D'Viajeros against your passport, so your first and last names must appear exactly as on the data page, and the passport number digit for digit.

  • If you dropped a letter or swapped the order of your surnames, fix it by editing the form.
  • If the passport number is wrong, consider redoing the D'Viajeros: as the detail that identifies the record, the portal sometimes will not let you touch it, so starting fresh is safer.
  • If you travel on a new passport (renewed after submitting), always use the number of the document you will actually fly with.

Cuban citizens living abroad have an added nuance: they enter on a valid, in-force Cuban passport, and that is the number that must appear. If you are unsure about your passport's validity, check our linked guide below before redoing the process.

In short: a name typo is corrected; a wrong passport number usually calls for redoing the form so everything lines up with your document.

Changing the lodging address

Switching hotels, a private home (casa particular) or a relative's house is very common and, generally, one of the easiest details to edit. Log into the portal, correct the lodging address in Cuba (province, municipality and specific address) and regenerate the QR.

If you are not sure yet where you will stay, list the first planned accommodation or the most likely one, and keep the booking handy. What matters is that the address is consistent with what you can show on arrival. A last-minute change of accommodation is rarely a problem, but arriving with a realistic detail always helps.

In short: the lodging address is among the simplest fields to fix; enter the real or most likely accommodation and regenerate the QR.

Edit, or fill in a fresh D'Viajeros?

Sometimes it is cleaner to start over than to wrestle with editing. This table sums up how to decide based on what changed.

What changed Edit Redo Do nothing
One letter in the name ✔ Fix the field Only if editing fails
Flight number or date ✔ Update and regenerate QR
Lodging address ✔ Change the address
Phone or email ✔ Edit it
Wrong passport number If the portal allows ✔ Usually safer
Renewed passport (new number) ✔ With the real document
Wrong nationality Rarely editable ✔ Redo it
Tiny typo not affecting identity If you want it tidy ✔ A desk clarification usually covers it

As you can see, most changes are solved by editing. Redoing is reserved for the details that identify the record (passport, nationality) or when the portal simply offers no way to modify.

In short: edit for everyday details; redo for identity details or when there is no edit button.

Which QR code counts if you end up with two

If you edit and regenerate, or if you redo the form, you will probably end up with more than one QR. The rule is simple: the last one counts, the one reflecting your correct data and real flight. To avoid confusion at the desk:

  • Delete or archive the old QR on your phone so you do not show it by mistake.
  • Keep only the final version and rename it ("D'Viajeros good", for example).
  • Also carry a printed copy of the valid QR; internet in Cuba is limited and you may not be able to open your email on arrival.
  • If you do show the old QR, it is not the end of the world: staff check against your documents, but it is better to avoid the mix-up.

Worth knowing: the QR code does not expire just because earlier versions exist; what matters is that the one you present matches the flight and passport you travel with that day.

In short: with two QRs, keep the latest and discard the rest so you do not get confused at the airport.

Icon of the official D'Viajeros portal with a screen and a form field

How far ahead you should do it

The D'Viajeros is completed within 48 hours of arrival, and the correction should follow the same logic: the sooner you catch the error, the better, always leaving the form ready inside that window. A comfortable margin would be:

  1. As soon as you notice the error or the flight change, log into the portal.
  2. Edit or redo calmly, without leaving it for the ride to the airport.
  3. Download and print the QR with time to spare, ideally before leaving home.
  4. Double-check that the name, passport, flight and date match your boarding pass.

Remember that deadlines and time windows are indicative and can change; always verify the exact window on the official portal and do not rely on third parties.

In short: correct within the 48-hour window and do not leave it to the last minute; internet in Cuba makes any on-arrival task harder.

What to do if the portal will not let you edit

It can happen that you cannot find the edit button, that the session expires or that the system does not respond. Before you stress, try the basics:

  • Redo the form from scratch: this is almost always the fastest route when editing stalls. Since it is free, you lose nothing but a few minutes.
  • Switch browser or device, clear the cache or try another network.
  • If the fault is on the system side (the site will not load, the submission keeps spinning, the QR will not generate), it is not your problem: wait a while and retry.

We have a dedicated guide for technical faults, linked below. And if nothing works and you fly soon, save screenshots of what you tried and be ready to clarify it at the desk with your documents in order.

Tip: is editing fighting back? Sometimes starting over is the better bet. If you would rather we review your data and walk you through it, you can request our assistance.

In short: if the portal will not edit, redo the form or switch device, and keep evidence in case you have to clarify it on arrival.

Key points

  • A submitted D'Viajeros can be edited or redone before you travel, and the process is free on the official portal.
  • Contact, lodging and flight details are usually easy to edit; the name is fixed with care and the passport sometimes calls for a redo.
  • For a flight or date change, update the form within the 48-hour window.
  • If you end up with two QR codes, the last one counts; delete the old one and travel with the right one.
  • Do it as early as possible, print the QR and do not leave it for arrival, because internet in Cuba is limited.
  • If the portal will not let you edit, redo the form, switch device or ask for assistance.
Rather keep it simple? We review your data, fix whatever is needed and hand you the QR code ready to travel. Start your application or check the status of your request.

FAQ about editing the D'Viajeros

Can I edit the D'Viajeros after getting the QR code?

Yes. Getting the QR does not close the process: while you are within the window, you can log back into the official portal, change the data and download an updated QR.

Does correcting the form cost money?

No. The D'Viajeros is free, and editing or redoing it has no cost either. What you do pay for are separate items like the tourist card, the eVisa or medical insurance.

I made a typo in my name, is it serious?

Usually not. Fix it if you can edit, so it matches your passport. A tiny typo is normally cleared up at the desk, but it is better to arrive with the correct detail.

My flight changed, do I need a new D'Viajeros?

No need to start over: log into the portal, update the flight number and date, and regenerate the QR. Only redo it if the portal will not let you edit those fields.

And if I got my passport number wrong?

As the detail that identifies the record, it is often safer to redo the form with the correct number than to try to edit it. Always use the passport you will actually fly with.

I have two QR codes, which one do I show?

The latest, the one reflecting your correct data and real flight. Delete or archive the earlier one so you do not show it by mistake at the airport.

How late can I correct it?

Within the window before arrival, on the order of 48 hours according to the portal. The sooner you do it, the better; confirm the current window on the official site before travelling.

The portal shows no edit option, what do I do?

If you filled it in as a guest or cannot find the button, redoing the form is usually fastest. You can also switch browser or device in case it is a session glitch.

I changed hotels, should I update the address?

Yes, it is advisable and usually one of the easiest fields to edit. Enter the real or most likely accommodation and keep the booking handy in case you are asked.

Can I be denied entry over a D'Viajeros error?

The D'Viajeros is an advance declaration; a minor error is cleared up with your documents. Even so, arrive with the correct information and a valid QR to avoid delays, and confirm entry requirements through official sources.


Last updated: July 2026. Entry rules change; always confirm the current requirements on the official D'Viajeros (MITRANS) portal and with your airline before you travel.

Useful links: when the D'Viajeros portal is not working, the D'Viajeros at Havana airport, the passport to travel to Cuba and the D'Viajeros from the United States.